Optometry

The medical claims, not the eyewear

Export the AR-aging report your practice management system already prints. Review every balance on one screen. Patients get a text with a secure link and pay by bank, card, or Apple Pay in under a minute.

Start a free pilotSee how it works ↓
Free pilot · Month-to-month, cancel anytime · Works with any PMS
Why it slips

Sound familiar?

01
Optical is settled at the counter. Medical is not.

Frames and lenses get sorted out before the patient leaves: the plan allowance applies, the patient pays the difference, done. Medical office visits go to a different carrier on a different timeline and come back weeks later. That is where the balances live.

02
Two carriers, two answers

A patient with a vision plan and a medical plan assumes one of them covered it. When the medical claim adjudicates short, explaining which plan paid for what is a conversation, not a statement.

03
Dry eye, glaucoma, diabetic exams

Medical eye care means repeat visits, testing, and imaging billed to the medical carrier, with deductibles and coinsurance nobody can quote at check-in. The balance is known weeks later, once the claim comes back.

04
Fittings land in between

Contact lens fitting fees are often only partly covered, or not covered at all, and the patient learns which after the claim rather than at the appointment.

aging-aug.csv · patient AR5 balances
PatientDaysBalance
Margaret R.34$84.00
James T.61$156.00
David K.12$412.00
Sandra M.92$27.50
Robert L.61$63.00
Outstanding$742.50

The report your system already prints, exactly as it prints it. Parora relays these numbers and never calculates one of its own.

The balance nobody chases is the balance nobody pays.

Parora takes the chase off the desk without taking anyone’s hands off the wheel.

Ingest

Export the report you already run.

If it can print, it can export. No integration, no IT project.

Approval

Whoever runs your billing approves every balance.

One screen, one pass — most batches take a couple of minutes. Uncheck anything that isn't ready. Nothing reaches a patient until you approve it.

Review batch 5 balances
Margaret R. $84.00
David K. Insurance pending $412.00
Sandra M. $27.50
Approving 4 of 5 · 1 held for review
Approve & send
Delivery

Patients get a text, not a portal.

Text and email — your practice name and a secure link. No account, no password, no app.

Transparency

They see why they owe.

Billed, insurance paid, their share — visit by visit, so the "why do I owe this?" call answers itself.

Cedar Creek Periodontics 1 visit
Visit Billed Ins. paid Your share
Mar 12 $412.00 −$328.00 $84.00
Total due $84.00
Pay by card or bank Link expires in 7 days
Reconciliation

Everything lands where it should.

Live status on every balance — Paid, Processing, Sent, Overdue — and a clean report you post back into your PMS in minutes.

$84.00collected of $330.50 · 4 balances
Paid 1 $84.00
Processing 1 $156.00
Sent 1 $27.50
Overdue 1 $63.00
aug-recon.csv — ready to post ACH · 2 days
Security

There's nothing to break into.

No portal, no logins, no stored cards. Links expire. Texts carry no dollar amounts and no clinical detail.

No patient portal
No logins, no passwords
No stored card numbers
Links expire

A patient who owes something on the medical side often believes their vision plan already covered it. An automatic statement cannot answer that. A page that shows what was billed and what insurance actually paid can, and your biller decides which of them go out.

Nothing sends until your biller approves it

Parora parses your aging report and puts every balance on one screen. Rows start checked and your biller unchecks the exceptions: the disputed one, the one waiting on a secondary claim, the patient who is coming in Thursday. Parora relays the number your system already has and never calculates a balance of its own.

There is nothing to break into

No patient portal. No patient logins. No stored card numbers. The text carries your practice name and a link, with no patient name, no dollar amount, and nothing clinical in the message itself. The link opens one page that expires, shows what was billed and what insurance paid, and takes the payment. Parora is a HIPAA business associate and signs a BAA with your practice.

Questions

Questions, answered

No integration required. Parora reads the AR-aging report your system already exports, so it works the same on day one on any platform.

No. Parora works the balances you upload, which for most offices means the medical side after insurance. Optical is usually settled at the counter and never enters the picture.

Yes. Parora is built for in-house billers and third-party billing companies alike. Each practice is its own workspace with its own payment account, its own rules, and its own patients. Payments settle to the practice's bank account and every message goes out under the practice's name.

A text and an email carrying your practice name and a link. The link opens a single page showing what was billed, what insurance paid, and what they owe, with one button. Bank transfer, card, or Apple Pay. No account to create, no password, under a minute.

The pilot is free. Pricing is month-to-month with no contract, and you will see exact pricing next to your own pilot results before the pilot ends.

Get started

Start with your own aging report

Bring one aging report from whatever you run. For 30 days we measure against your own baseline — days to pay, dollars collected, desk hours back.

Worst case: a free month of collections and your numbers in writing. Best case: the chase is over.

Start a free pilot Talk to us first
No contract. No card. No pressure.
Built in Michigan by a small team that picks up the phone, listens, and builds what billers ask for.
parora.com/s/8k2m4 Secure
Cedar Creek Periodontics
Mar 12 · Billed $412.00 · Ins. paid $328.00 $84.00
Total due $84.00
Apple Pay
Pay by bank
Card
No account, no app, no password.